Deposit and Tuition Fees Statement
Students are required to pay a tuition fee deposit to secure their place. The deposit payment will be refunded at the completion of the programme / course.
Students are required to pay all, or a portion, of their tuition and fees for any registered course unless enrollment is officially cancelled prior to the start of the first Semester.
A deposit payment is not required if a student is in receipt of a scholarship or financial guarantee and evidence has been provided.
LGE Refund Policy
LGE Refund Policy Statement
London Global Education (LGE) is committed to providing a fair and transparent refund policy for our programmes. LGE refund policy reflects the various circumstances in which students may find themselves. We do understand that circumstances may arise which require students to withdraw from their studies. We make it clear that by paying the deposit and tuition fee, a student agrees to all of the terms of this policy. Students are advised to read this policy very carefully which serves as notice of LGE`s Refunds Policy.
Terms and Conditions
This policy outlines the terms, conditions and procedures for obtaining a refund of tuition fees.
1. General Principles
Refunds will be considered based on the date of official withdrawal from the programme.
The date of official withdrawal is the date on which LGE receives written notification from the student.
All refunds will be calculated based on the programme's published fee schedule.
Non-refundable fees, namely application fees or administrative charges, may apply.
Refunds will be made to the original payment method, wherever possible.
2. Refund Schedule
If a student does cancel prior to the start of the first Semester, 100% of tuition fees will be refunded. However as the course progresses and the student withdraws a percentage will be returned.
Please note the tuition fee deposit will not be refunded.
A breakdown of the percentage refund returned is given:-
Timing:
Refund Percentage
Before start of Semester 100%
Withdraw during 1st week 90%
Withdraw during 2nd week 75%
Withdraw during 3rd week 50%
Withdraw during 4th week 25%
Withdraw after 4th week 0%
3. Non-Refundable Fees
The following fees are deemed as non-refundable:-
- Application fees
- Registration fees
- Administration fees
4. Special Circumstances
LGE recognises there maybe special circumstances which needs to be considered which prevents a student studying a programme.
Course Cancelled
If LGE cancels the programme for which the applicant has accepted an offer, then all fees paid including the tuition fee deposit will be refunded.
Student fails to meet conditions of the offer
If the student has applied for one of our taught programmes / courses, and has paid the tuition fee deposit but does not meet the conditions of the offer, the deposit and tuition fee will be fully refunded.
Medical Reasons
Refunds may be considered in cases of serious illness or medical emergencies.
Appropriate documentation (e.g., a doctor's note) will be required.
Visa Rejection
A full or partial refund may be granted if a student's visa application is rejected.
An official visa rejection letter will be required to support the applicants request for a refund.
Deferral to later session
If the student has not yet arrived and notifies LGE that they wish to defer, the tuition fee deposit may be carried forward for one year. Should the student choose to defer for a second year the tuition fee deposit will be forfeited and treated as a withdrawal. The student will then need to apply again for the later programme and pay a new tuition fee deposit at the new rate for the course and will be liable for the full fees for that new programme.
Disciplinary Action
If a student has breached a LGE Code of Conduct whether Academic or General we have the right to deduct a 25% financial penalty upon completion of the course/programme from the deposit.
If a student has been given a verbal or written warning we have the right to deduct a 50% financial penalty upon completion of the course/programme from the deposit.
If the student has been expelled from the Course we have the right to withhold the deposit.
5. Refund Procedure
The following procedure is the process LGE will use for a refund request:-
- The Applicant /Student submits a written request to Administration@londonglobaledu.com saying that they wish to apply for a refund and stating for what reasons, including supporting documentation.
- A member of the administration team will acknowledge the refund request via email within 3 days.
- A review will take place including a discussion with the applicant / student.
- A decision will be made within 3 weeks of the application of a refund request.
In all cases, the Student will be informed in writing of the outcome of the refund request and of the computation of the refund amount, if any,
Disclaimer
London Global Education (LGE) assumes no liability for interruption, cessation, or modification of classes or other activities due to public health, safety, or security concerns, fire, flood, weather, strike, war, pandemic, act of God, or other unforeseen events, or force majeure.
London Global Education reserves the right to amend this refund policy, at its discretion, and for any reason deemed fitting or necessary, without notice and that the most current version will be available on the LGE website.